Refund Policy

Thank you for purchasing from  https://business.yoonek.in.  We value your satisfaction and aim to provide a seamless experience. Please review our refund policy carefully to understand your rights and obligations regarding refunds.

Eligibility for Refunds

Due to the digital nature of our products, we generally do not offer refunds once an eBook has been successfully downloaded or accessed. However, refunds may be issued under the following circumstances:

1. Technical Issues: If you encounter technical issues that prevent you from accessing or downloading your purchased eBook, and our support team is unable to resolve the issue within 7 business days.
2. Duplicate Purchases: If you accidentally purchase the same eBook more than once, we will issue a refund for the duplicate transaction.
3. Incorrect Item Delivered: If you receive an eBook other than the one you purchased, we will provide the correct item or issue a refund.

Non-Refundable Situations

Refunds will not be provided in the following situations:

1. Change of mind after purchase.
2. Failure to read the product description or system requirements.
3. Discounted or promotional items, unless they meet the eligibility criteria mentioned above.

Requesting a Refund

To request a refund, please contact our customer support team at [support email address] within 7 days of your purchase. Include the following details in your request:

Order number

Reason for the refund request

Description of the issue (if applicable)

Processing Time

Once your refund request is approved, it will be processed within 5-10 business days. The amount will be credited back to your original payment method.

Contact Us

If you have any questions or need assistance with your purchase, please contact our support team at:

Email: yoonekservice@gmail.com

Phone: +91-8569932308

We appreciate your understanding and cooperation in adhering to our refund policy.